![]() ![]() * Based on original value, not current value. You must satisfy any requirement of the holder of the mortgage for evidence that the value of the property has not declined below the original value.You must certify that the property is not subject to a subordinate lien.All payments in the last 24 months must have been paid no later than 60 days past the due date.All payments in the last 12 months must have been paid no later than 30 days past the due date.When the principal balance of your mortgage reaches 80% of the original value* of the property (based on actual payments).When your loan-to-value (or LTV) ratio is scheduled to reach 80% of the original value* of the property (regardless of outstanding balance on this date).You may be eligible to request the cancellation of your PMI one of two ways:.Private mortgage insurance, or PMI, is an insurance policy that protects a lender in the event that the borrower defaults on the loan. What is private mortgage insurance (PMI)? Your mortgage servicer will manage the escrow account and pay these bills on your behalf. Many lenders require that you pay your taxes and insurance using an escrow account. The money that goes into the account comes from a portion of your monthly mortgage payment. What is escrow?Īn escrow account, sometimes called an impound account, is set up by your mortgage lender to pay certain property-related expenses such as taxes and insurance. If you’d like to keep these policies, call your insurance provider to arrange direct payments for these policies. This means there’s a possibility that they could be cancelled. If you had life insurance or disability coverage (known as optional insurance products) through your previous servicer, they will not transfer. Please let your insurance company know that your loan was transferred to Selene and that we will be sending them payments from now on. If you had an escrow account with your previous servicer, it was also transferred to us with your loan and your payments will continue. All Form 1098s for the previous year are mailed by January 31. It will tell you the amount you’ve paid in interest over the past year. Click on your Form 1098 or Form(s) 1099 document, where applicableĪ standard Form 1098, or “Mortgage Interest Statement,” is used to report mortgage interest of $600 or more paid to a lender for a mortgage.To view or download your IRS Form 1098 or Form(s) 1099: How do I access tax documents?Įvery year, if you’re not currently enrolled in e-statements, we mail paper copies of year-end tax statements no later than January 31.įor quicker access, these forms will also be available through the customer portal no later than February 1. To register, you can use your new Selene loan number. How do I register my account online?Īfter 7 business days from your official transfer date, you can register to get access to your account online through our customer portal. ![]() Your first statement from Selene should arrive within 30 business days of your transfer date. The welcome letter will include your new loan number, contact details and other relevant information, including when to start making payments to Selene. Within 15 business days after your transfer date, you will receive a welcome letter from Selene. You will continue with your same interest rate, monthly principal and interest payments and repayment time frame. It’s important to note that the terms of your existing loan will not change. If you didn’t receive a letter with an official transfer date, please reach out to your previous servicer. Your previous servicer should have sent you a letter of notification that included your official transfer date. What is some important transfer information I should know as a new customer? You’ll also have access to our exceptional call center team, who are ready to assist you with any of your mortgage issues, as well as access to all our education resources and tools. With our borrower portal, you can make payments, download documents and receive account notifications. Now that you’re with us, we want to welcome you to the new home for your loan! It is extremely common for one servicer to sell mortgages to another servicer. You may have been notified that you were being transferred to Selene. Are you a customer who has been recently transferred to Selene?
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